Famvia.
Designing a centralized experience for families to manage their bookings, explore trip details and plan their next vacation.
View the Figma file
The
product
A centralized travel management experience for families.
Famvia is a US-based travel agency specializing in family vacations, cruises, theme parks and resorts, with a focus on personalized service and stress-free planning. Its 500+ travel advisors plan thousands of vacations a year across 103+ destinations.
As part of a collaborative design team at Fuerza Studio, I contributed to different areas of the platform, with primary responsibility for the customer dashboard: the logged-in area of V2, where families manage their bookings, access trip details, organize guests and track their rewards.
Complex trips,
clear screens
Turning complex travel requirements into a clear, intuitive experience.
Family vacations involve many details, from reservations and guest information to payment schedules, travel documents and rewards. With the requirements and business rules provided by the Project Manager, my job was to translate them into intuitive user flows for everything travelers do after logging in: managing trips, earning rewards and inviting friends with a referral code.
The main challenge was structuring reservations, guests, payment schedules, documents and rewards into one dashboard where the essentials are easy to find, so planning a vacation stays as stress-free as the brand promises.
Built around
families
Making essential travel information easy to find.
The dashboard is organized around key customer activities: trip management, rewards, account settings and referrals. Clear navigation, structured content and contextual information help families move from an overview of their bookings to detailed reservation information without unnecessary complexity.
Everything
in one place
A clearer view of every journey.
Upcoming and previous bookings, reservation details, guests, accommodations, payment milestones and travel documents come together in one experience. Flexible viewing options, clear status indicators and organized sections help customers quickly understand their travel plans.
Upcoming trips, available rewards and the referral code at a glance.
Upcoming, previous and quotes, in grid or list view, with empty states.
Booking info, travel advisor, vacation status, guests and rooms, adapted to cruises and theme parks.
Balance to redeem as gift cards, stateroom credit or a deposit on the next trip.
Share the code, invite friends by email and track who signed up.
Personal data, address, emergency contact, guests, payment and password.
One experience,
many designers
One consistent experience, multiple designers.
Famvia was designed collaboratively, with different designers responsible for different parts of the platform. A shared style guide and design system kept independently designed areas consistent.
What it
delivered
An easy-to-use logged-in experience, built as a team.
My part delivered the full logged-in experience of V2: trips, rewards, referrals and account, designed so families can follow everything their travel advisor booked, without friction.
It was a true team effort. Beyond my own area, I took an active part in the design discussions for the parts of the system my teammates designed, along with interface refinements and adjustments in those areas.
Thoughtful design helps businesses grow: the product is live, now on its V3, and growing every day.
Go deeper
in Figma
A selection of my Famvia work, from the dashboard and trip details to rewards, referrals and account screens, open for you to explore.
Open the Figma file